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FAQ's
Before You Walk, Let’s Talk
We’ve compiled answers to the most common questions to help you get started and make the most of your self-guided audio tours. Whether you’re wondering how the app works, what’s included in your purchase, or how to download a tour offline — you’ll find clear, helpful answers right here.
Frequently asked questions
WalknTours is an app and platform that offers self guided walking tour experiences in cities around the world. Instead of joining a group tour, travelers can use their smartphone to follow a GPS-guided route while listening to audio stories about historic landmarks, local culture, and hidden gems. Each self guided walking tour is designed to let you explore at your own pace, start anytime, and pause whenever you want. With WalknTours, your phone becomes a personal guide, making it easy to discover a destination through an immersive self guided walking tour experience.
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A self guided walking tour allows you to explore a city at your own pace using your smartphone instead of following a live tour guide. With WalknTours, the app guides you along a planned route and automatically plays audio stories about landmarks and historic sites as you walk. A self guided walking tour gives you the freedom to start anytime, pause whenever you want, and explore cities without being part of a group.
A WalknTours self guided walking tour uses GPS and audio to guide you through a city. After downloading the tour to your phone, simply follow the map in the app. As you approach each stop, the audio automatically plays stories, history, and directions, making it easy to follow the route while exploring at your own pace.
No, your self guided walking tour does not expire. Once you purchase and download a WalknTours self guided walking tour, you can use it anytime you like. Many travelers download their self guided walking tour before a trip and use it months later when they arrive at their destination. Because a self guided walking tour is flexible, you can start it whenever it fits your schedule and even take the tour more than once if you revisit the city.
No, you do not need an internet connection during your self guided walking tour. WalknTours allows you to download the entire self guided walking tour to your phone before you start. Once the tour is downloaded, the GPS-enabled map and audio will work offline while guiding you from stop to stop. This makes it easy to enjoy a self guided walking tour without worrying about mobile data, roaming charges, or losing signal while exploring a city.
If you get off track during your self guided walking tour, the WalknTours app will help you easily find your way back.
The WalknTours app provides an arrow on the tour screen that points to the next tour stop. Simply follow that arrow and it will walk you to the next story location.
Each self guided walking tour includes a GPS-enabled map that shows your location and the route of the tour. Simply follow the map to return to the correct stop, and the audio will automatically resume when you arrive.
Because a self guided walking tour is flexible, you can explore freely and rejoin the route whenever you’re ready.
If you have any questions email us at info@walkntours.com(mailto:info@walkntours.com)
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